Definition of core values
Swedish Match’s core values constitute the basis on which the Company's culture and policies rest. They should guide Swedish Match people in the way they work, communicate and share information and knowledge, as well as in our relations with business partners and important target groups in our business environment.
Each core value shall reflect who we are, what we believe and where we are headed; each accompanying principle describes how we will get there.
Communication
A commitment to strive for an active, open and honest dialog.
- Talk with people rather than about them.
- Seek and listen to the opinions of others.
- Speak your mind in a constructive way.
- Ensure that the decision-making process is visible.
- Seek fairness, openness and respect in all relations.
Teamwork
To develop better solutions by working together, using collective experience.
- Utilize Swedish Match’s network.
- Utilize the power of teams.
Trust
To have confidence that people will say and do things that are in the best interest of Swedish Match.
- Delegate authority to the appropriate level.
- Retain responsibility for delegated work.
- Meet the expectations of your role.
- Honor agreements.
Innovation
Create an environment that, in all respects, encourages new ideas and a willingness to implement good ideas.
- Decisions should be taken as soon as relevant information has been compiled.
- Actions should be presented positively and new opportunities emphasized.
- Mistakes should be accepted and learned from.
- All ideas should be regarded as good.
- Look beyond the horizon.
Recognition
Show continuous interest in people and their performance, both actual and potential.
- Celebrate success.
- Show genuine interest in people.
- Give timely and constructive comments on people’s performance - both actual and potential.
Growth
Commitment to the development of our people so that they improve Swedish Match.
- Give and accept challenges.
- Encourage learning.