Consumer contact Scandinavia
Product complaints
We are sorry that you have received a product that not fulfil your expectations. In order for us to locate the problem, we need to analyze the snuff. Please send the can containing the remaining contents of the snuff to us.
Please write name, address, telephone number and the reason for your complaint and if you are over 18 years old, and we will get back to you with repayment. Your opinions are valuable for us. Your opinions are valuable for us. We appreciate you taking the time to resend the defective product to us. In that way, you help us to notice errors and to produce better products.
Swedish Match Division North Europe
Consumer contact & Product complaint
BOX 77
SE-401 21 Gothenburg, Sweden
You can also contact us by phone: 0200-113 114. Our opening hours are week days 9 am-3 pm.
Other questions