Corporate social responsibility has long been an integral part of the Swedish Match corporate culture. Building long standing relations with stakeholders, maintaining sound workplace practices, and upholding high business ethics and morals are key success factors for corporate sustainability and long term growth.
For Swedish Match, social responsibility implies working conscientiously and responsibly towards stakeholders within the supply chain – from suppliers to customers and consumers – as well as towards stakeholders surrounding the Company, such as regulators, scientists, and local communities.
During 2010, the Company’s stakeholders were asked to provide input into social areas that they believed to be the most important for Swedish Match. With input from this stakeholder dialogue, Swedish Match has prioritized to report and follow up on a number of social indicators, including: customer satisfaction, product quality and safety (harm reduction), responsible marketing communication, responsible product labeling as well as corruption and fraud and human rights issues.
Page updated Apr 6, 2011