Consumer contact

Welcome to the Swedish Match consumer contact. In order to shorten handling time of your queries, please make sure you select the appropriate geographical region for your query, Scandinavia, USA or other markets.

Do you have questions about our products?

We receive many questions about our products and we try to answer as quickly as possible. In the FAQ you will find commonly asked questions. For information about Swedish Match snus products, please visit If you don’t find the answer you are looking for or have a product complaint, you are most welcome to contact us directly by selecting the appropriate geographical region below.

Other markets