At Swedish Match, we believe that the success of the Company is largely impacted by the success of our employees.
Swedish Match promotes a culture of openness and trust, and a healthy work environment. Our employees are actively engaged and demonstrate the Company’s core values. Every decision the Company makes supports our strong corporate culture helping to drive a successful organization.
Swedish Match’s core values Passion, Ownership, Innovation and Quality are a natural part of the way the Company conducts business and are demonstrated in all relations with stakeholders, both internally and externally.
Communication, feedback and recognition
In order to be effective, communication must go two ways – both to and from the employee. Swedish Match believes that it is crucial to the success of the Company that employees be allowed and encouraged to share ideas, observations and suggestions.
Clear expectations are set by managers, so that employees understand what they are working toward and what they need to do to meet those expectations. Performance discussions are held and can be initiated at any time by either the manager or the employee. Both managers and employees are expected to actively participate in this process by both giving and receiving feedback. At Swedish Match, recognition is regular, targeted to real successes and used to reinforce our values and reward positive, desired behaviors.
Swedish Match conducts confidential employee opinion surveys globally through an outside agency that allows our employees the opportunity to rate their job and company satisfaction on a regular basis. Survey results are utilized by the Company to follow up on and improve where there are areas of opportunity within the organization.